I signed up for Jobscan Premium, so why doesn’t my account show the plan?

This issue can occur for a couple of reasons:

1. LinkedIn Email Change:
   If you signed up for Jobscan Premium using your LinkedIn account and later changed your primary LinkedIn email address, our system may not recognize your login. To fix this, you can:

   • Reset your password and log in using your original email address and new password.

   • Or, revert your LinkedIn primary email back to the one used during sign-up.

   • If you're unsure, feel free to contact us at support@jobscan.co.
     
     

2. Multiple Accounts:
   You may have accidentally created a second account using a different email address, which is on a Free plan. Try searching your inbox for your Jobscan Premium welcome email, which contains the email address linked to your Premium account.

If you're still unsure or need help locating the correct account, just reach out to us—we’re happy to assist!

​​