🧩 Other Help Topics
I signed up for Jobscan Premium, so why can’t I use the full version of LinkedIn Optimization?
​Limited LinkedIn Optimization is not offered during the 7-day free trial. LinkedIn Optimization is available after the 7-day free trial period or if ...
How do I scan a cover letter with Jobscan?
Cover letter scanning is available with the Jobscan Premium plan . Here’s how you can use it: Option 1: Through Power Edit Run a scan using Power Ed...
How can I increase my resume match rate?
To increase your match rate, focus your efforts on the hard skills section, and match the frequency indicated in our match rate, as high-frequency ski...
Can I use Jobscan in a language other than English?
Currently, Jobscan is only available in English . We understand the value of supporting multiple languages and it's a feature we're actively explorin...
How does the Job Matcher work?
The Job Matcher works by comparing your skills with the skills needed for job openings in your area. We source these jobs through Indeed’s API. You ca...
When do I get my free monthly scans?
To receive your free monthly scans, make sure your email is verified and you’re on the Free Membership plan. You can confirm this on your Account S...
I signed up for Jobscan Premium, so why doesn’t my account show the plan?
This issue can occur for a couple of reasons: LinkedIn Email Change: If you signed up for Jobscan Premium using your LinkedIn account and later change...
How do I cancel my account?
​ You can cancel your account by going to your Account Details page. If you paid with a credit card, you’ll see a Cancel Plan button at the bottom...
How do I change the email address associated with my account?
First, check your Profile page to see if your current email address has been verified. If it has and you need to update it, please contact our suppo...
How do I delete my Jobscan account?
To permanently delete your account, please send a request to support@jobscan.co at any time.
Is my resume shared with recruiters?
No. We are not currently sharing any data with recruiters.
Why do I need to enter the company name and job description URL for ATS Tips, if it’s already on the pasted job description?
Manually adding the company name and job description URL helps identify the exact ATS this company uses. With this, we can provide you with resume opt...
Why do my results say I’m missing skills when they’re already on my resume?
We usually see this problem when the skills on the resume and job description don’t match exactly. This means you may have used a plural (manage vs. m...
What's the difference between hard skills, soft skills, and keywords, and why does it matter?
Hard skills are skills learned through training or hands-on experience and include proficiency with specific software, tools, or other specialized ski...
How are scans deducted from my free account?
Any time that you scan your resume against a job description, it counts as a scan. This includes after you edit your resume and "rescan" to see an upd...
What is a scan?
A scan is any comparison of your resume versus a job description using Jobscan. You can view your scan history  to see previous results, rescan an ol...